1
Eligibility for Refunds
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Refunds Are Not Guaranteed If
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How to Request a Refund
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Digital Product Policy
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Subscription Cancellations
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Questions?
Effective Date 8 April 2025
We believe in the value of what we offer—but we also understand that sometimes, things don’t align. Here’s how refunds work at UDH:
We believe in the value of what we offer—but we also understand that sometimes, things don’t align. Here’s how refunds work at UDH:
Eligibility for Refunds
Eligibility for Refunds
You may request a refund if:
You may request a refund if:
You purchased a course or membership and didn’t access more than 20% of the content
You request a refund within 7 days of your purchase
You have a valid reason that aligns with our learning support promise (e.g., duplicate purchase, accidental signup)
You purchased a course or membership and didn’t access more than 20% of the content
You request a refund within 7 days of your purchase
You have a valid reason that aligns with our learning support promise (e.g., duplicate purchase, accidental signup)
We evaluate refund requests with care and fairness.
We evaluate refund requests with care and fairness.
Refunds Are Not
Guaranteed If:
Refunds Are Not
Guaranteed If:
You’ve accessed a significant portion of the content
Your reason is simply “changed my mind” or “don’t have time”
You completed the course but now want a refund retroactively
The purchase was made outside our website or via third-party promotions (unless stated)
You’ve accessed a significant portion of the content
Your reason is simply “changed my mind” or “don’t have time”
You completed the course but now want a refund retroactively
The purchase was made outside our website or via third-party promotions (unless stated)
How to Request a Refund
How to Request a Refund
Please email us at hello@unicorndesignerhub.com with:
Please email us at hello@unicorndesignerhub.com with:
Your name and registered email
Name of the course/membership
Reason for the refund request
Proof of payment (if available)
Your name and registered email
Name of the course/membership
Reason for the refund request
Proof of payment (if available)
We’ll respond within 5–7 business days and process approved refunds within
7–10 business days.
We’ll respond within 5–7 business days and process approved refunds within
7–10 business days.
Digital Product Policy
Digital Product Policy
All our products are digital in nature. Once accessed, they are considered “delivered.” This makes refunds limited to valid cases where content was not consumed or there were technical issues.
All our products are digital in nature. Once accessed, they are considered “delivered.” This makes refunds limited to valid cases where content was not consumed or there were technical issues.
Subscription Cancellations
Subscription Cancellations
If you’re on a subscription (monthly/yearly):
If you’re on a subscription (monthly/yearly):
You can cancel anytime to avoid future charges
Refunds are not offered for partially used billing cycles
You can cancel anytime to avoid future charges
Refunds are not offered for partially used billing cycles
Questions?
Questions?
Reach us at hello@unicorndesignerhub.com
Reach us at hello@unicorndesignerhub.com
We’re here to support your learning journey, not just your payments.
We’re here to support your learning journey, not just your payments.
Future-Proof
Your UX Career
© 2025 Unicorn Designer Hub. All rights reserved
Future-Proof
Your UX Career
© 2025 Unicorn Designer Hub. All rights reserved
Future-Proof
Your UX Career
© 2025 Unicorn Designer Hub. All rights reserved
Future-Proof
Your UX Career
© 2025 Unicorn Designer Hub. All rights reserved