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Refund Policy

Refund Policy

Effective Date 8 April 2025

We believe in the value of what we offer—but we also understand that sometimes, things don’t align. Here’s how refunds work at UDH:

We believe in the value of what we offer—but we also understand that sometimes, things don’t align. Here’s how refunds work at UDH:

Eligibility for Refunds

Eligibility for Refunds

You may request a refund if:

You may request a refund if:

  1. You purchased a course or membership and didn’t access more than 20% of the content

  2. You request a refund within 7 days of your purchase

  3. You have a valid reason that aligns with our learning support promise (e.g., duplicate purchase, accidental signup)

  1. You purchased a course or membership and didn’t access more than 20% of the content

  2. You request a refund within 7 days of your purchase

  3. You have a valid reason that aligns with our learning support promise (e.g., duplicate purchase, accidental signup)

We evaluate refund requests with care and fairness.

We evaluate refund requests with care and fairness.

Refunds Are Not

Guaranteed If:

Refunds Are Not

Guaranteed If:

  1. You’ve accessed a significant portion of the content

  2. Your reason is simply “changed my mind” or “don’t have time”

  3. You completed the course but now want a refund retroactively

  4. The purchase was made outside our website or via third-party promotions (unless stated)

  1. You’ve accessed a significant portion of the content

  2. Your reason is simply “changed my mind” or “don’t have time”

  3. You completed the course but now want a refund retroactively

  4. The purchase was made outside our website or via third-party promotions (unless stated)

How to Request a Refund

How to Request a Refund

Please email us at hello@unicorndesignerhub.com with:

Please email us at hello@unicorndesignerhub.com with:

  1. Your name and registered email

  2. Name of the course/membership

  3. Reason for the refund request

  4. Proof of payment (if available)

  1. Your name and registered email

  2. Name of the course/membership

  3. Reason for the refund request

  4. Proof of payment (if available)

We’ll respond within 5–7 business days and process approved refunds within

7–10 business days.

We’ll respond within 5–7 business days and process approved refunds within

7–10 business days.

Digital Product Policy

Digital Product Policy

All our products are digital in nature. Once accessed, they are considered “delivered.” This makes refunds limited to valid cases where content was not consumed or there were technical issues.

All our products are digital in nature. Once accessed, they are considered “delivered.” This makes refunds limited to valid cases where content was not consumed or there were technical issues.

Subscription Cancellations

Subscription Cancellations

If you’re on a subscription (monthly/yearly):

If you’re on a subscription (monthly/yearly):

  1. You can cancel anytime to avoid future charges

  2. Refunds are not offered for partially used billing cycles

  1. You can cancel anytime to avoid future charges

  2. Refunds are not offered for partially used billing cycles

Questions?

Questions?

We’re here to support your learning journey, not just your payments.

We’re here to support your learning journey, not just your payments.

Future-Proof

Your UX Career

© 2025 Unicorn Designer Hub. All rights reserved

Future-Proof

Your UX Career

© 2025 Unicorn Designer Hub. All rights reserved

Future-Proof

Your UX Career

© 2025 Unicorn Designer Hub. All rights reserved

Future-Proof

Your UX Career

© 2025 Unicorn Designer Hub. All rights reserved